FAQ

Default solution folder, feel free to edit or delete it.

My site has been suspended! / I have a question! - What do I do?
If you have any questions or doubts regarding our service or your website was suspended and you want to know the reason of said suspension and if it'...
Wed, 19 Apr, 2017 at 6:36 PM
Why do I get error "553 Can't open that file: Disk quota exceeded"?
One reason for this error is that file permissions may have been corrupted. You can use the "Fix File Ownership" tool in yo...
Fri, 3 Oct, 2014 at 4:50 AM
What is the max file upload size?
The PHP upload_max_filesize limit is set to 8 MB on our servers, this means you can upload files up to 8MB in size via PHP scripts. Also, we ...
Sun, 28 Sep, 2014 at 2:11 AM
Do you support Flash?
Flash is fully supported. Flash is a client side feature, which means that it runs on the user's computer, not on our servers. As long as the us...
Fri, 22 Aug, 2014 at 5:35 PM
How long does it take before my domain name is active?
When you update domain nameservers it can take up to 72 hours before it is visible to all users of the Internet. The propagation delay is due to...
Fri, 22 Aug, 2014 at 5:44 PM
What are your name servers?
The name servers that you need to setup in your domain registrar account must be: ns1.fhio.pw ns2.fhio.pw ns3.fhio.pw ns4.fhio.pw If ...
Wed, 19 Apr, 2017 at 6:38 PM
Can I register my domain name with somebody else?
  Sure you can! You can buy your domain with the registrar you prefer or the one you already use. Once your purchase your domain, you can simply chang...
Mon, 15 Sep, 2014 at 12:29 PM
Do you allow remote MySQL connections?
Unfortunately, we don't allow remote MySQL connections due to security reasons. MySQL connections can only be done from websites hosted on our ...
Sat, 23 Aug, 2014 at 4:08 PM
Why is my website getting a "CPU Limit Exceeded" error?
This error happens because your site has exceeded the limit of usage of server resources. This problem may be happening because you are loading ...
Sat, 23 Aug, 2014 at 6:17 PM
Is there a way to remove the "CPU Limit Exceeded" error?
The CPU usage is always limited. Since the service we provide is shared hosting, many customers use the same servers, so the behavior of an individual...
Sat, 11 Oct, 2014 at 9:31 AM